RSI's mission, since incorporating in 1996, is to assist government agencies meet their business objectives of streamlining operations, improving customer service, maximizing collections and increasing tax compliance using enabling information technologies. RSI partners with clients on IT initiatives to improve customer service, increase operational efficiency and maximize compliance. With a dedicated team of full-time business and information systems consultants and a suite of software solutions, RSI is one of the largest organizations of its kind dedicated exclusively to tax, labor and child support agencies.
Extensive Experience, Specialized Knowledge, Client Specific Solutions
Federal, state and local government agencies rely on RSI's extensive expertise in business and technical domains. Operating at a 2:3 ratio of managers to non-managers, many would proclaim our business model to be "top heavy." However, providing tax domain expertise to agencies across the country requires a sufficient amount of professionals with deep expertise in tax administration. RSI has provided solutions to more than thirty (30) Tax & Revenue agencies at the federal, state and city levels - all of which have an RSI team of highly skilled, tax and revenue industry trained professionals. Our recruiting efforts, employee retention rate and management training program have produced a "deep bench" of strong manager level personnel and is a source of pride for RSI and a key value proposition for our clients.
Drawing on specialized business processing experience across multiple disciplines, as well as IT best practices, RSI is able to shorten and straighten the path to implementing change. Coupling this knowledge with a proven implementation methodology, proven Revenue & Compliance Management solutions and professional consulting services reduce budgetary concern and agency risk; ultimately resulting in a successful project implementation.
We don't just speak the language. We know how to listen.
Like the clients we work with, RSI appreciates the value of partnership and teamwork. We know that any sustainable solution has to start with a clear understanding of the business objective. Before we can be good partners, we need to be good listeners. Over the years, RSI has put these listening talents to good use, acquiring broad industry knowledge and technical expertise with a high degree of specialization. As a result, we truly know the tax business and are able to solve problems quicker, while maintaining a flexibility and openness to alternative approaches.
"I Didn't Know RSI Offered That!"
RSI has broad reaching experience in nearly every aspect of tax, labor and child support operations. If you have a Revenue Management and/or Compliance Management need, it's highly likely RSI has implemented a solution to a similar situation and can assist you.